ISS in Ireland has successfully retained its contract with Irish Rail (Iarnród Éireann) for an additional five years.
Irish Rail provides passenger and freight rail services across Ireland, and ISS has provided cleaning services for Irish Rail rolling stock, offices, depots and stations and concourse since first commencing operations in 1997.
ISS currently provide cleaning services at all large stations and depots throughout the country, at over 65 locations nationwide to approximately 10,500 individual units each month.
With locally driven quality improvement programmes, and continued strong employee engagement at all levels, ISS demonstrated collaboration from across the business to provide an added value solution for their long-established client.
David Hogan, Key Account Manager for ISS Ireland, commented: “We have seen our Irish Rail team grow to almost 300 during the lifetime of the contract and our frontline colleagues have given Irish Rail the confidence to renew our partnership for a further five years. With a great team around us, we have ensured that we remain strongly aligned with Irish Rails’ key values: Always Safe, Customers at the heart of our business, and Valuing our People. We look forward to the opportunities arising to grow together over the coming years.”
Steve Jones, Contracts Manager Railway Undertaking at Heuston Station, added: “ISS has consistently delivered excellent service into Iarnród Éireann Irish Rail and we are delighted that this partnership is to continue following our most recent competitive tender process. We look forward to working with ISS bringing even more value-added services into Iarnród Éireann Irish Rail along with the original services that ISS had previously provided for us.’’
