The elite of the cleaning and FM industry were recognised at the 2022 Kimberly-Clark Professional Golden Service Awards for their outstanding excellence and commitment to deliver performances that continually raise standards – through unprecedented challenging times.
Created over 30 years ago, the biennial Golden Service Awards is today one of the most prestigious events and sought-after accolades in the FM and cleaning industry – with this year representing more poignance and relevance than ever before.
As always, this event provides the opportunity for FM companies, contract cleaners, and in-house cleaning teams to showcase excellence and set the benchmark for exceptional standards. Today, this industry provides frontline essential workers across business sectors, all of which are recognised and celebrated at the Golden Service Awards.
Awards were presented to winners across 19 categories at a formal ceremony on 26 May at the InterContinental London Park Lane, hosted by one of the UK’s favourite comedians, Ed Byrne.
The following represent the UK Cleaning Industry’s finest, as recipients of a 2022 Kimberly-Clark Professional Golden Service Award:
Healthcare, sponsored by the CHSA:
Winner: OCS for Middleport Healthcare Centre
Hospitals, sponsored by Kärcher:
Winner: Derrycourt Cleaning Specialists for Mater Private Hospital, Dublin
Office areas below 100,000 square feet:
Winner: Principle Cleaning Services for 22 Bishopsgate
Highly Commended: Momentum Support for Google GRCQ1 ‘The Quay’
Office areas between 100,000 and 300,000 square feet, sponsored by the Nationwide Hygiene Group:
Winner: VINCI Facilities for Welsh Government, Cathays Park
Highly Commended: Principle Cleaning Services for Stephenson Harwood
Office areas over 300,000 square feet, sponsored by Tomorrow’s Cleaning:
Winner: Principle Cleaning Services for The Francis Crick Institute
Highly Commended: Thames Cleaning & Support Services for Exchange House, Exchange Square
Education – Pre-School and Primary, sponsored by Pearroc:
Winner: Julius Rutherfoord & Co for Portland Place School
Education – Senior and Further Education:
Winner: Exclusive Services Group for City College Southampton
Retail/Shopping Malls under 1 million square feet:
Winner: ABM UK for St Stephen’s Shopping Centre, Hull
Retail/Shopping Malls over 1 million square feet, sponsored by Truvox International:
Winner: ABM UK for The Centre, Livingston
Highly Commended: ABM UK for Victoria Leeds
Manufacturing:
Winner: Apleona Ireland for West Pharmaceutical, Dublin and Waterford
Hospitality:
Winner: Key Enviro Solutions for St Katharine Docks Estate
Highly Commended: ABM UK for TfL London Transport Museum
Leisure:
Joint Winners: ABM UK for TfL Stonebridge Park Depot and ABM UK for TfL Stratford Market Depot
Environmental Awareness, sponsored by Cleaning Matters:
Winner: Cleanology
Training, sponsored by BICSc:
Winner: Momentum Support
Highly Commended: Exclusive Services Group
Diversity sponsored by ICCA:
Winner: Exclusive Services Group
Highly Commended: Cleanology
Going the Extra Mile, sponsored by Facilities Management Journal:
Winner: Birkin Cleaning Services for Howden UK Group
Highly Commended: The Churchill Group for South Central Ambulance Service (SCAS)
Small Business:
Winner: Key Enviro Solutions
Supervisor of the Year, sponsored by BioVate Hygienics:
Winner: Marino Agudelo – Key Enviro Solutions
Highly Commended: Glen Stevens – ABM UK for TfL London Transport Museum
Cleaning Operative of the Year, sponsored by Bunzl Cleaning & Hygiene Supplies:
Winner: Marianna Pazera, VINCI Facilities
Highly Commended: Tracy Byrne, OCS and Valerie Greasley, OCS
Craig Bowman, General Manager (UK and Ireland) at Kimberly-Clark Professional, said: “Congratulations to all the outstanding and worthy winners, and also to our well-deserved finalists. This is a year of unrivalled and outstanding standards for the Golden Service Awards. We have seen clear evidence of exceptional achievements in the face of unbelievable pressures and challenges.
“The standards reached today in our industry reflect our focus this year as we at Kimberly-Clark Professional are celebrating our 150th anniversary and our company vision of ‘Building a Brighter Tomorrow. Together’. We do this by keeping people healthy, safe, and sustainable through our work with customers and partners. We are in an industry that makes a real difference to people’s lives and this event was about recognising those people and saying thank you.
“We are, of course, very grateful to all our sponsors and contributors, especially our returning Gold Sponsor, the Cleaning & Hygiene Suppliers’ Association.”
Kimberly-Clark Professional welcomed Silver Sponsors: Kärcher; Bunzl Cleaning and Hygiene Supplies; Nationwide Hygiene Group and Bronze Sponsors: Truvox International; Pearroc Limited, and BioVate Hygienics. Gratitude also went to the three returning media partners Tomorrow’s Cleaning, Facilities Management Journal, and Cleaning Matters. Kimberly-Clark Professional again partnered with The British Institute of Cleaning Science (BICSc), who oversaw the independent judging.
Stan Atkins, Chief Executive Officer at BICSc, added: “The quality of the entries in this edition of the Golden Service Awards was higher and more extraordinary than ever before. Innovation, the environment, employee wellbeing and not surprisingly, flexibility, lead the agenda. Despite the challenges of the pandemic there was a huge amount of focus on staff welfare, mental health, and diversity demonstrating that the evolution of the industry was not halted, but boosted, during the last two years of never-before-seen challenges.
“Whilst the focus this year is the exceptional standards of the industry during the pandemic, it’s also clear from the entries that companies are still investing in their people and inspiring their teams through leadership with compassion and empathy. This brings huge benefits from boosting morale to employee retention, and with staff retention being something that has today become more critical than ever.”
Over 500 professionals from small, medium, and large contract cleaning and facilities management companies, plus in-house cleaning teams, as well as local authorities and hospitals, attended the landmark event this year.
