Frances Ball has been appointed as the new Business Development Manager (UK and Ireland) for the worldwide cleaning industry association, the ISSA.
Frances’ responsibilities will include further expanding the ISSA’s reach in the UK and Ireland, and to help companies in the cleaning industry to thrive. Based in Nottingham, she will be closely working with the EMEA Programme Development team, who are in charge of education and certification.
Previously, Frances was involved with corporate membership propositions with the Institute of Customer Service, has worked for a leading Apprenticeship Training Provider, and for Quinn Insurance’s UK Division as a Senior Regional Commercial Claims Manager.
Frances commented: “I’m looking forward to discussing ways in which we can help and support UK and Irish businesses to become more compliant and improve their cleaning operations via best practices, CIMS accreditation, educational training workshops and networking events. I’m excited to take on the challenge and I will be focusing on promoting ISSA’s goals to expand the network and to strengthen the global cleaning community.”
Dianna Steinbach, Vice President of International Services at ISSA, said: “Francis has great experience and the skills to develop our business and implement the right strategies to grow our association. She is a valuable addition to our team in the UK and Ireland and we are confident that more members will be able to benefit from our network in the future as a result of her appointment.”
