Kärcher UK has announced the promotion of Paul Bensley to Sales Director for the UK Professional Business as part of an internal restructure focused on improving the customer experience.
Paul will lead the entire Professional Sales Team along with the Field Solutions Team, Kärcher UK Training Academy and Professional Service Business. This newly formed OneProfessional business brings together Sales and Service, creating synergies and allowing Kärcher to focus the entire business on delivering a world-class customer experience.
The new approach is part of Kärcher’s strategic growth plans which involves focusing both the Sales and Service businesses on industry specific target groups to drive its growth goal. From Facilities Management to Agriculture and Healthcare, Kärcher’s ranges of cleaning equipment provide genuine solutions for everyday and specialist cleaning problems. Its focus on specific solutions for each group’s needs will enable Kärcher to continue to excel as the world’s leading cleaning provider.
Having joined Kärcher UK in 2018, Paul’s ability to lead others and drive business sales has shone through. By forming close relationships with key accounts, Paul increased sales turnover by 42% in his role as Sales Director.
Formerly in the British Military and industry agnostic Commercial Leader, Paul is experienced in effective leadership. As Sales Director for the UK Professional Business, Paul will utilise his business management and leadership skills to drive further success at Kärcher UK.
Paul commented: “I’m excited to take on the role of Sales Director for the UK Professional business during an incredibly interesting time for Kärcher. To lead the Professional Business as part of our ambitious plans to grow the business and re-shape the customer experience is a real honour. I am looking forward to working closely with the wider teams to achieve our future audacious goals.”
Simon Keeping, Managing Director at Kärcher UK, added: “Paul’s impact in driving the Sales teams has been felt from the moment he joined the business. His enthusiasm and desire to enhance the customer experience is at the forefront of our growth plans in the coming years. I am delighted to have Paul spearhead the new-look Professional Business.”