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Managing staff management in a crisis

TemplaCMS management software helps cleaning and FM contractors battle COVID-19

As well as helping contractors get the best out of existing functionality to handle Coronavirus-related tasks, Templa has responded to completely new pandemic-related demands on contractors by delivering rapid software enhancements.

Just as the COVID-10 pandemic has brought out the best in the staff of cleaning contractors, business management software has helped contractors deal with challenges thrown at the industry.

The transfer of operatives between sites in order to cover absence, staff deep cleans and to respond to revised service levels, has had a major effect on timesheets and pay. This challenge has been made easier for contractors using TemplaCMS’ enhanced functionality to re-roster staff from one location to another.

This takes with them their pay rates and holiday entitlements, as well as automatically updating time and attendance systems, timesheets and creating consolidated payslips to reflect the changes.

It has also assisted contractors who have networked their HR, Payroll and Admin staff to work from home, meaning that both they and their field managers can continue to use TemplaCMS remotely and unhindered without having to worry about meetings, emails and phone calls to carry out hundreds of adjustments.

Templa has also introduced support for contractors through the furlough process, installing enhancements within TemplaCMS’ timesheets to automatically calculate furloughed staff pay based on the Government’s Job Retention Scheme rules, rather than having to individually update each member of staff – a major chore across potentially hundreds or thousands of staff.

While wage payment is receiving support, contractors are also experiencing a direct impact on revenues, so Templa has additionally provided automation to enable proportionate contract billing, where an agreed percentage payment has been negotiated with the contractor’s clients.

Templa is on standby to respond to HMRC’s information requirements, when issued, for claiming refunds on furloughed pay. The company will liase with contractors to assist with the extract of information they need to support the HMRC requirements of a claim, including employees, furlough periods, pay rates and hours worked, reconciled to each pay run, site and employee.

Templa MD, Rick Stoor, commented: “We are delighted to support contractors in this way, allowing them to focus on dealing with the day-to-day challenge of COVID-19. The underlying structure of our software allows us to make these changes in a way that is difficult to replicate with non-integrated systems.”

www.templacms.co.uk

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