ICE, the independent provider of industrial cleaning machines, has announced the appointment of Neil Jacobs as their new Director of Engineering.
Neil’s primary focus areas will be customer satisfaction, employee engagement, continuous improvement and ensuring that safe and efficient working practices are adopted throughout.
Neil began his career in the cleaning industry 25 years ago as a Field Service Engineer with family business FCM, which eventually became a national organisation under the name of Tecserv. During his time there he had regional and national responsibility for their Field Service team.
From there Neil moved to Tennant where he spent eight years as a Service Manager. He turned around a service team to one that delivered a high standard of service to customers, and was financially sustainable.
With almost 50 years of experience, ICE manages more than 15,000 sites and 54,000 industrial cleaning machines across the UK and Ireland. With a wealth of experience and skills, ICE believes Neil will be a great asset to their business.
