Property management specialist Savills has awarded Incentive FM Group a contract to provide a range of services at Welwyn Garden City’s the Howard Centre.
Under the terms of the three-year, £1.5m deal, security specialist Incentive Lynx and cleaning specialist Incentive QAS will be responsible for ensuring that the 240,000 sq ft centre is both clean and secure.
The Howard Centre is situated in the heart of the town centre with 53 units, a mixture of retail and food outlets all under one roof. It has around 8 million visitors per annum and there is direct access to the railway station and the bus station.
Incentive FM Group will provide a single manager responsible for 10 security guards and seven cleaners, providing an efficient, integrated approach. Its Leviy Contract Management Solution will be utilised to optimise service levels, promoting transparency and bringing key insights. In addition, NFC tagging will be utilised to monitor cleaning patterns.
Shaun Wall, Manager at The Howard Centre, said: “Incentive FM Group not only has the right expertise and skills to support us, but they also share our commitment to developing their people. This like-minded approach was key in our decision to award them this contract.”
Martin Red, Incentive FM Group CEO, said: “At Incentive FM Group we have the ability to self-deliver a full range of specialist services across the FM spectrum, both individually or in a bundle, meaning that we can adapt to our clients’ exact requirements.”
